The National Conference of State Fleet Administrators (NCSFA) partnered with Mercury Associates, Inc. to develop and administer a survey of state government and state university fleet management organizations (FMOs). The survey was designed to collect information aimed at understanding current fleet management practices in this “industry.” NCSFA’s primary goals and objectives for the survey were to:
 

  1. Inform and educate its members and other fleet professionals about industry conditions, practices, and trends so that they can improve their fleet management programs;
  2. Identify and establish consensus on standards of measurement that are relevant to government fleets;
  3. Establish a reference document that will give NCSFA membership the necessary information to leverage with their leadership to improve fleet management programs;
  4. Continue to build on NCSFA’s position as a respected source of government fleet management practices and performance measurement information

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